Frequently Asked Questions (FAQ)

What are the installation requirements?

    - PC with Microsoft Windows 98/ME/2000/XP/Vista
    - .Net 2.0 framework
    - DirectX8 or higher (for network play)

Why does Pyramid crash when starting up?

    - .Net 2.0 framework is not installed, please install it

What are the benefits of registering Pyramid?

    - Registration unlocks more options for Pyramid: Multiplayer (Hotseat), Network Games, up to 3 rounds per game, saving high scores, and much more.
    - Registration allows for free updates to Pyramid, higher priority on suggestions for improvements, special discounts on our other games, and the possibility of beta testing some of our up and coming titles.

What is the cost of registering Pyramid?

    - Please visit our store to find out the current cost and specials.

How do I register Pyramid?

    - Please visit our store to purchase the registration license code.
    - After obtaining the license codes, open Pyramid and then go to Help, Enter Registration Info...

I have an idea for an improvement to Pyramid or another game. How can I suggest it?

    - Check out the contact page to make the suggestion. We appreciate your support for the game!

I found a problem or a bug. Where do I report it?

    - Download and install the latest version first and verify that the bug still occurs.
    - Check out the contact page to report the problem or bug.
    - If Pyramid generated an error log (found in the folder you installed Pyramid in), please send include it in the report.

I am having problems with network games - what can I do to make it work?

    - Pyramid uses managed DirectPlay8 for network games and the files with the correct version are automatically installed with Pyramid.
    - Download and install the latest version of Pyramid.
    - Make sure that you can connect with other games, or test using DirectX diagnostics (dxdiag.exe).
    - If you are getting specific error messages, report them to us with as much information as possible.